Privacy Policy

Last updated: July 21, 2024

1. Introduction

REVITALIZED EXTERIOR SERVICES, LLC ("we", "us", or "our") operates https://revitalizedswfl.com (the "Site"). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

2. Information Collection and Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Name
  • Email address
  • Phone number
  • Address

3. Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

4. Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer's hard drive. We use cookies to collect information and improve our Site. By using our Site, you consent to the use of cookies. You can manage your cookie preferences through our cookie banner or your browser settings.

5. Purpose of Use

We use the collected information for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent, and address technical issues

6. Data Sharing and Disclosure

We may disclose your Personal Information in situations required by law or in the good faith belief that such action is necessary to:

  • Comply with legal obligations
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of users of the Service or the public

7. Data Retention and Deletion

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. The retention periods are as follows:

  • Log Data: 3 months
  • Customer Inquiries: 6 months
  • Purchase History: 7 years (for tax and accounting purposes)

Users can request the deletion of their personal data by contacting us at [email protected]. We will comply with such requests in accordance with applicable laws.

8. Security Measures

We use various security measures to protect your personal information whenever you interact with our site. These measures include:

  • Encryption of data during transmission (e.g., SSL/TLS)
  • Regular security assessments and updates
  • Firewall protection
  • Intrusion detection systems
  • Employee training on data security practices

9. International Data Transfer

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there. We ensure that appropriate safeguards are in place to protect your personal data during international transfers.

10. User Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access the personal data we hold about you
  • The right to request correction or deletion of your personal data
  • The right to object to or restrict our use of your personal data
  • The right to data portability
  • The right to withdraw consent (where processing is based on consent)
  • The right to lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at [email protected].

11. GDPR and CCPA/CPRA Compliance

We are committed to complying with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA). This includes providing clear information about our data practices and obtaining your consent for the use of cookies and other tracking technologies.

GDPR Compliance: If you are an EU resident, you have specific rights under the GDPR. We will handle your personal data in accordance with the GDPR's requirements, including obtaining your explicit consent where required and providing you with the ability to exercise your rights as described in this Privacy Policy.

CCPA/CPRA Compliance: If you are a California resident, you have specific rights under the CCPA/CPRA. We will handle your personal data in accordance with these laws' requirements, including providing you with the ability to opt-out of the sale of your personal data and to exercise your rights as described in this Privacy Policy.

12. Changes to This Privacy Policy

This Privacy Policy is effective as of July 21, 2024, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]. When contacting us, please include the following format:

  • Subject: "Privacy Inquiry - REVITALIZED EXTERIOR SERVICES, LLC"
  • Your Name
  • Your E-mail address(es) [Specify if more than one]
  • A brief description of your inquiry
  • A detailed description of your privacy-related inquiry or concern

This will help us address your request more efficiently.